Urban Air Is Hiring a Coffee Team Member

Urban Air Is Hiring a BOH/FOH Coffee Team Member Brandon, Florida

WORK SUMMARY
Café team members are primarily responsible for efficiently serving guests with food and beverages at Urban Air Café. Working hours will be spent in the kitchen and/or service area, at the register, interacting with guests , cooking, preparing and serving food. He/she must work quickly and with a sense of urgency while providing outstanding standards of service and guest service.

RESPONSIBILITIES
Demonstrate the highest standards of guest relations and care when serving them at the counter
Provide advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
Ensure adequate stock levels of supplies and consumables for the Coffee area
Manage queues and exceed guest expectations; upsell to maximize profit

Keep the Café and surrounding areas tidy and clean; This includes, but is not limited to, cleaning the table, removing and washing dishes, and taking out the trash
Handle guest complaints in the first instance and report feedback to the Leadership Team
Work within established operational guidelines and procedures
Measure and assemble ingredients for menu items
Properly cook and store foods at appropriate temperatures

Rotate stock items according to established procedure
Ensure compliance with all health code regulations
Keep kitchen and storage areas clean and well organized
Attend regular team meetings and trainings as needed
Other functions assigned by Leadership

QUALIFICATIONS
Minimum High School Diploma or equivalent required, some college preferred
Previous restaurant/quick service experience preferred
Basic addition and subtraction math skills required
ServSafe or similar food handling certification preferred

ADDITIONAL REQUIREMENTS
He has a friendly and engaging personality and is a good written and verbal communicator; Able to work under pressure
Comfortable working with the public, able to start conversations and offer a sincere welcome, and enjoy providing good service
Willingness to learn, receive instruction and work on own initiative, supporting other team members and able to multitask

An effective, well-organized and efficient team member with a strong sense of discipline and urgency
Holds responsibility for high personal standards of conduct and professionalism

PHYSICAL REQUIREMENTS
Work days, nights and/or weekends as needed
Work in a noisy, fast-paced environment with distracting conditions
Move around the facility and stand for long periods of time
Lift and carry up to 30 pounds.

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