Urban Air Is Hiring a Cafe Manager

Urban Air Is Hiring Coffee Manager for Brandon, Florida

The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Members. This is a hands-on, hands-on role, with the majority of working hours spent in the kitchen and serving area, cooking, preparing and serving food. He/she must work quickly and with a sense of urgency while being friendly to guests and supportive of the team.

Support the proper execution of all processes, systems and standards
Ensure all deliveries are received correctly and recorded
Maintain effective inventory control, storage and rotation to minimize waste
Manage the Café team, ensuring they always work to expected standards
Adheres to scheduled shifts and is willing to stay over when business or circumstances require
Train Café staff in preparing the full menu and reception staff in preparing ready-to-eat drinks and food to the consistently high standard required

Set a high standard and good example for Café staff in relation to punctuality, service and attitude and ensure these standards are maintained at all times
Set a high standard and set a good example for Café staff regarding cleanliness and hygiene, including a regular deep cleaning schedule
Maintain a clear, well-organized and easily accessible café
Handle guest concerns regarding the Café
Attend regular team meetings and training as needed
Other duties assigned by the General Manager

Minimum high school diploma or equivalent required, some college preferred
Minimum of two (2) years of prior food and beverage experience (quick service and/or restaurant experience)
1 to 3 years of management experience in the hospitality industry preferred
Must have a current ServSafe or similar Food Handling Certification, or be willing to obtain it within the first 30 days of employment

Ability to lead, motivate and empower team members
Ability to align team members with the Urban Air culture, balancing seriousness and fun
Ability to take initiative
Excellent interpersonal and communication skills
Ability to recognize problems and resolve them
Ability to set goals and convert plans into actions
Ability to see performance patterns and strategize solutions

Exercise common sense when making decisions
Open to feedback and self-improvement
Ability and willingness to be held accountable for high personal standards of conduct and professionalism
Serve as a role model by demonstrating and upholding Urban Air policies and standards

Work days, nights and/or weekends as needed
Work in noisy, fast-paced environments with distracting conditions
Move around the facility and stand for long periods of time
Lift and carry up to 30 pounds.

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